Legal
How refunds are handled for cancelled bookings.
If a booking is cancelled more than 24 hours before the scheduled pickup, any advance paid will be refunded in full within 5-7 business days to the original payment method.
If a booking is cancelled within 24 hours of pickup, a partial deduction may apply to cover driver allocation costs, with the remaining advance refunded within 5-7 business days.
In the rare case Golconda Cabs is unable to fulfil a confirmed booking, the full advance will be refunded promptly.
For refund queries, contact us at info@golcondacabs.com or +91 85199 36111.
This is a general policy template — update the specific timeframes above to match your actual business practice.
